SHIPPING POLICY

We offer international delivery on our online and catalogue items. Please note we cannot be held accountable for delays in customs clearance. We cannot be held liable for any import duties payable on orders made and recommends that all customers make themselves aware of such local charges before ordering.

SHIPPING

Under COVID-19 logistic restriction, we now only ship to the below countries (shipping rates varies):

Europe Region
  • Belgium
  • Denmark
  • France
  • Germany
  • Italy
  • Netherlands
  • Poland
  • Spain
  • Switzerland
  • United Kingdom
North America Region
  • United States
Asia FREE SHIPPING Zone
  • Hong Kong SAR
  • Taiwan
Asia Pacific Region
  • Australia
  • Malaysia
  • Philippines
  • Singapore
  • South Korea
  • Thailand
  • Vietnam

 

Free shipping for orders over US$250.

    Customs and other import duties and fees may be applied to international orders when the shipment reaches its destination. Such fees and charges are the responsibility of the recipient and vary from country to country. Failure to remit payment of import fees may result in the abandonment of the shipment and will result in the forfeiting of refund and replacement options. Shipping times may vary based on the shipping location. Please note that we are unable to offer expedited shipping at this time.

     

    TRACK YOUR ORDER

    Once your items have been processed (this can take 3-5 days), you will be sent a shipping reference for your records.

     

    RETURN POLICY

    You may return or exchange items purchased online within 14 days of receiving them, the cost of shipping a return is the responsibility of the customer.

     

    • All returns must include an original copy of the receipt; 
    • The product should be unworn, new condition, tag attached with original packaging; 
    • Customer will be responsible for the return shipping costs.
    • Original shipping costs will be deducted once we proceed refund for a return package;
    • PLEASE NOTE THAT FINAL SALE ITEMS ARE NOT ELIGIBLE FOR A RETURN.

    If you have any questions or are unsure about your eligibility to make a return, please contact: info@modulargearproject.com.

    Please note that for all return goods, customers are responsible for the product until it reaches us. Tracking number shall be provided to: info@modulargearproject.com so it can be traced.

     

     

    STUDIO 1, 140A Chapel Street, WINDSOR, Melbourne, VIC 3181, Australia

    info@modulargearproject.com